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Hassall & Co.
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For New Managers
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Hassall & Co.
The Shift Group Cohort
About
Resources
How I Help
For Organizations
For New Managers
BOOK A CALL
The Shift Group Cohort
About
Resources
Folder: Working With Me
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How I Help
For Organizations
For New Managers
BOOK A CALL
How To Hold Yourself Together in a Hard Conversation
Angela Hassall 2026-09-27 Angela Hassall 2026-09-27

How To Hold Yourself Together in a Hard Conversation

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The Motivation Question You’re Not Asking
Angela Hassall 2026-09-27 Angela Hassall 2026-09-27

The Motivation Question You’re Not Asking

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Why You Can’t Close the Customer Experience Gap With Training Alone.
Angela Hassall 2026-09-05 Angela Hassall 2026-09-05

Why You Can’t Close the Customer Experience Gap With Training Alone.

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For Years I thought I couldn’t Lead. Turns Out I just Couldn’t Do Empathy.
Angela Hassall 2026-09-05 Angela Hassall 2026-09-05

For Years I thought I couldn’t Lead. Turns Out I just Couldn’t Do Empathy.

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The Kindness Lie.
Angela Hassall 2026-09-05 Angela Hassall 2026-09-05

The Kindness Lie.

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This might get me kicked out of the Luddite Club.
Angela Hassall 2026-07-30 Angela Hassall 2026-07-30

This might get me kicked out of the Luddite Club.

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The Hidden Cost of Promoting Your Best Customer-Facing Performer
Angela Hassall 2026-07-27 Angela Hassall 2026-07-27

The Hidden Cost of Promoting Your Best Customer-Facing Performer

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The Promotion That Quietly Takes Away the Thing You Loved
Edmonton Social Media Marketing 2026-07-06 Edmonton Social Media Marketing 2026-07-06

The Promotion That Quietly Takes Away the Thing You Loved

You pour into the team. The team does the work. The team gets the results. And the team gets the high fives. You, the leader, are now on the sideline — and your job is to cheer.

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Your Silence Is Creating the Story
New Managers, Leadership Development Edmonton Social Media Marketing 2026-06-26 New Managers, Leadership Development Edmonton Social Media Marketing 2026-06-26

Your Silence Is Creating the Story

Maybe it’s a conflict between two people on your team. Maybe someone’s performance is slipping and you’re not sure how to raise it. Maybe a project is off the rails and nobody’s said it out loud yet.

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E-mail: angela@hassallandco.ca

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